No Company In The History Of The World Has Made It Harder To Give Them My Money Then Best Buy Did Today


So I was rewarded by the the In-Laws for surviving another year of life with $60 Best Buy gift card (shout out to the in-laws). Since most of our money goes to sustaining another human life and a small dogs life this was a rare chance to treat myself.


So I could either drive too many miles to the nearest Best Buy, purchase Far Cry 5, or I could just simply buy some playstation store cash digitally and boom pre order the game, wake up tomorrow and play.

I make my way over the Best Buy website, search for what I want. The biggest digital download I can find is $20   Fine, no problem, I’ll just enter quantity 3 and be done.

Nope can’t modify the quantity. Alright seems pointless but whatever.

Find the $10 card. It let’s me edit the quantity.

Nope, too many cards. I guess three is just too huge for the website to handle.  It tells me to call to the business line to buy “in bulk.” Congrats to me, I’m the first person to ever need multiple digital cards.

Back to the $20 card.  Fine I won’t edit the quantity. I’ll just add multiple single orders to my cart.  Oh no no no, can’t do that either.

At this point I’m ready to fling my phone into the next county and just call it a loss.

But no, I wan’t Far Cry 5.  I get a new game once a year.

This is now my white whale.

I decide to take the only option that seems available.

3 separate orders. One at a time.


Login in. Done.

Select Item. Done.

Best Buy wants to send you a verification code to continue your purchase.


To Spend a gift card?


Wait for code to come in email. Enter code. Proceed.

Enter personal info. Select option to save info for future orders.

Finally purchase gift card. Get code.

Then repeat process.

Personal info doesn’t save.

Enter again.  Purchase code two.

Third Purchase.

Repeat process.

Personal info doesn’t save.

Enter all the same info.

Click purchase.

Receive email from Best Buy.

Your order has been cancelled. Unable to verify personal information.

The same information I have entered in each of the previous orders.  Order again. Best Buy Cancels order again.  Same explanation. Order a third time. Canceled again.  Try to talk to a contact rep. Wait. Wait. Wait. Disconnected.

Order again.  Cancelled.

This process started on 9 am on 3/26. It is 11:58 pm as of this writing. No response from customer support. No purchase accepted.

No Far Cry 5

This is my white whale.

Call me Ismael.


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